Provides industry leading service while facilitating customer transactions and the referral of bank products and services within the transactional role of the Branch or Financial Center. Is proficient in Federal Banking Regulations, internal controls, policies and procedures and Bank products. Embraces, promotes and is accountable for delivering Fulton’s superior customer experience program. Encourages customers to use self-service banking solutions including: ATMs, on-line and mobile banking to enhance their service experience. Prepares and maintains accurate records and balances all daily transactions. Promotes banking services and directs customers to appropriate employees or departments for specialized services.
High School Diploma or equivalent experience. Specialty: Does not apply at this level of education. (Preferred)
6 to 12 months Customer service experience. (Required)
6 to 12 months Customer service and/or cash handling experience in financial services, retail sales, or a similar goal-oriented environment. (Preferred)